This Privacy Policy explains how Vexlyne collects, uses, stores, and protects information when you visit our website, place an order, create an account, or contact us.
ACCESS DATA WITHOUT PERSONAL REFERENCE
To maintain and improve the website, certain technical access data may be collected automatically when a page or file is requested. This information is generally used for internal statistics, website security, troubleshooting, and technical administration.
- The page or source from which a file was requested.
- The requested file or page name.
- The date and time of the request.
- The amount of data transferred.
- The access status, such as successful delivery or not found.
- The IP address used to access the website.
- The browser type, browser version, operating system, and device information.
Where possible, this data is reviewed in a way that does not directly identify individual visitors. It is not used to build personal profiles unless required for security, fraud prevention, or legal compliance.
ACQUISITION AND STORAGE OF PERSONAL DATA
We collect personal information only when you provide it to us, such as when you place an order, create an account, subscribe to communications, contact customer service, or use forms on the website. We keep this information only as long as needed for the purpose for which it was collected, unless retention is required by law, accounting rules, fraud prevention, or dispute handling.
When you place an order or open a customer account, we may collect information such as:
- Name.
- Billing and shipping address.
- Email address.
- Telephone number, if provided.
- Order details, product selections, and customer account information.
- Payment-related information required to complete a transaction.
USE OF PERSONAL DATA
Unless you give separate consent for another use, personal data is used to provide the services you request. This includes processing orders, confirming payment, arranging delivery, handling customer support, managing returns, preventing misuse of the website, and meeting legal or tax obligations.
When we deliver goods, we may share the information necessary for delivery with the shipping carrier or fulfillment provider. Payment data is processed by the payment provider selected at checkout; payment providers are responsible for their own handling of payment information.
We may use carefully selected service providers to help operate the website, process orders, host data, provide customer support, prevent fraud, or perform other store functions. These providers are expected to process information only for the services requested and not for unrelated purposes.
We do not use personal data for advertising, marketing, or newsletter communications unless you have signed up for those communications or the law allows us to contact you. You may unsubscribe from marketing emails at any time.
If a competent authority lawfully requests information, we may provide customer or transaction information where required.
INFORMATION, CORRECTION, BLOCKING, AND DELETION
You may contact us to request information about personal data we hold about you. Where applicable, you may request correction, restriction, deletion, or blocking of data. If legal, contractual, accounting, security, or fraud-prevention obligations require us to keep certain information, we may retain or block that information instead of deleting it immediately.
DATA SECURITY
We use technical and organizational measures intended to protect personal information against unauthorized access, alteration, loss, misuse, or disclosure. Personal data transmitted through the website is protected by SSL encryption where supported. No internet transmission or storage method can be guaranteed to be completely secure, but we work to maintain reasonable safeguards.
CONTACT
Questions about this Privacy Policy or privacy requests may be sent to [email protected].